PhillipCapital PhillipCapital replaced their entire central telephony infrastructure with ZYCOO IP PBX systems to reduct cost

PhillipCapital replaced their entire central telephony infrastructure with ZYCOO IP PBX systems to reduct cost Phillip Group, a leading Asian financial company founded in Singapore in 1975, is gradually replacing their entire central telephony infrastructure with Zycoo IP PBX systems.

PhillipCapital Istanbul Headquarters in Turkey had a requirement for a system that would allow them to make zero costs calls over a secure VPN to its Anatolian offices. Additionally, for Phillipcapital, it was essential that the sytem would allow them to easily manage their telephony needs including, call control, call records and voice recording, without investing the necessary time and additional cost involved with having these services delivered from a central team.

The Zycoo U100 was chosen as it not only met all of their core requirements but has also allowed Phillipcapital to introduce a range of advanced telephony features that were simply not possible with their previous system. This includes the introduction of an automated IVR for each office with support for both Turkish and English voice announements